Southwind Gates effective September 3, 2025
There are two gates in the Southwind Community, including Sunset Beach and Coach Homes. An Owners' Gate and a Visitor and Contractor Gate. The Speed limit in the gate area is 5 MPH.
The Owners' Gate is accessed only by RFID Tags available to Residents through the Property Manager.
**RFID Tags Instructions**
1. **Placement**: The RFID tag should be placed on the inside of the windshield, either on the passenger's side (top or bottom) or behind the rearview mirror.
2. **Permanent Installation**: Once the RFID tag is permanently attached, it cannot be removed without breaking it. We recommend temporarily securing it with painter's tape before making a permanent placement.
3. **Approaching the Gate**: When approaching the owners' gate, maintain a speed of 5-10 MPH. If you drive any faster, the reader may not accurately read the tag.
4. **RFID Blocker**: If you have an RFID blocker, the tag placement should be on the passenger's side headlight, ensuring that it does not obstruct the headlight beam.
RFID Timely Tips:
Approach the gate and the RFID Reader at the suggested 5 MPH (The Reader is located just before the parking spaces of the passenger side of your vehicle).
If your RFID tag does not open the gate, contact the Property Manager via email at propertymanager@southwindpoa.org with the time of the incident and the tag number. You can also text the information to 850-714-1423.
Please inform all guests that Southwind is a restricted-access property and requires visitors to use the Visitors Gate for entry. The Owners' Gate is intended for Owners' registered vehicles only.
The Visitors' Gate is accessed through the Gate Attendant or CellGate routines, including QR Codes, Access Codes, and Cell Gate App.
The Visitor gate is attended Monday through Friday, 6:00 AM to 5:00 PM. The Southwind Gate Phone is (448) 238-1673. You may also contact the gate by emailing them at gate@southwindpoa.org.
The Visitors Gate is unattended and accessed through CellGate only on Saturdays, Sundays, and all Federal Holidays.
Residents must provide access to unregistered vendors and guests when the gate is unattended.
New owners register for access with the Southwind Property Association Manager. Proof of ownership or a written lease, Car Registration, and a completed Resident Contact Information Form are required.
Past Owners and Residents' RFID Tags are cancelled within 3 business days of the closing.
Vendors, Contractors, and Service Businesses (including Real Estate Agents) routinely servicing Southwind, Sunset Beach, or Coach Homes may request permanent registration for visitor gate access.
Please email
Registrations with the following information:
Business Name:
Business Address:
Business Phone Number: 850-123-4567
Primary Email Address:
Office Manager Email Address:
Point of Contact:
Properties Serviced requiring access (Minimum One): Southwind or Sunset Beach Address
Registered businesses are responsible for compliance with the Southwind community rules and regulations. Businesses not on this list must obtain access from the Owner or the Association through the Southwind Property Manager.
Businesses on the list below are registered with the Association and have restricted visitor gate access codes with proper restrictions. You do not need to issue a code to companies on this list.
CellGate Tips:
Cellgate offers "Virtual Keys" as a way to create QR codes for guests. There are two main types of QR codes you can create for visitors:
1. Temporary Event Key:
* Purpose: This is ideal for one-time events with multiple guests, such as a party or a cookout.
* How to Create:
* Open the Cellgate app.
* Go to the "Virtual Keys" option from the menu.
* Tap the plus icon.
* Select "QR Temporary Event Key."
* Name the key (e.g., "Birthday Party").
* Set the start and end dates and times for when the key will be valid.
* Choose which entry points the key will work at.
* Save and share the key via text or email.
2. Individual Key:
* Purpose: This is for recurring visitors, like a family member, dog walker, or a frequent delivery person, who need ongoing access.
* How to Create:
* Open the Cellgate app.
* Go to "Virtual Keys" from the menu.
* Tap the plus icon.
* Select "QR Individual Key."
* Name the key.
* Set any desired restrictions, such as specific days of the week, a date range, or a limited number of uses.
* Save and share the key via text or email.
General Steps for Guests Using the QR Code:
* The guest receives a link via email or text.
* They tap the link to access their QR code.
* They can save the QR code to their phone's digital wallet (Apple Wallet or Google Wallet) for easy access.
* At the gate, the visitor holds their phone with the QR code displayed up to the camera on the Cellgate device.
* The system scans the code and grants them entry.
-----------------------------
Resident Contact Information Forms are planned to be phased out in the future. If you have a “Permanent Guest” who regularly comes, such as domestic help, landscapers, friends, or family, please use CellGate to provide them a QR code for entry (Preferred) or register them with the Association for a permanent Visitor Code.
Your online registration and contact information on this website should be reviewed annually to ensure they are current so you can be contacted in an emergency.
The Association requires that the forms be updated annually and reviewed for completeness by the Property Manager.
Guests. All guests must be on your permanent list or cleared by the resident with a Cellgate Code. Unannounced guests may gain access through the CellGate Watchman Call Box. Opening the Visitor Gate remotely without a clear line of sight is prohibited. The owners are responsible for issuing virtual codes for special events such as Bible Study, birthday parties, real estate open houses, etc. Any owner can create an Event QR Code for any special event. If you need help doing so, please get in touch with the Southwind Property Manager.
Owner's Gate RFID Tags and Remote Transmitters. After September 5, 2025, remote transmitters were discontinued. Homeowners and Residents are now provided with a minimum of two RFID Tags for properly registered and licensed motor vehicles garaged in Southwind, Sunset Beach, or Coach Homes. RFID Tags are for residents only and should not be otherwise distributed. Replacement RFID Tags are available through the Association Property Manager at the owner's or residents' expense. You must use the guest entrance if you do not have an RFID transmitter using the CellGate services or a code issued by the Property Manager.
Unattended Gate Entry: Visitors may either find the resident in the directory or the resident may send the visitor a QR code ahead of their visit using the Cellgate smartphone app. Please do not open the Visitors Gate using Cellgate unless you can see the gate. Operating the Visitors Gate improperly leads to a suspension of remote access.
Soliciting. No soliciting of any type is permitted in the Southwind Community.
Contracting Services. A resident can clear a contractor to enter for work. Work may only be performed between 7:00 a.m. and 6:00 p.m. Monday through Friday and 9 a.m. and 6 p.m. Saturday (except in emergencies).
Gate Operation. Access to the Southwind Community is only via Registration with the Association or through the Owner/Resident. Please do not open the gate for a vehicle ahead of you. Gates are designed to allow only one car to pass through at a time. Tailgating is prohibited and may result in a fine. The resident gate will quickly reopen for a second car’s transmitter click only if the click occurs when the gate is lowering to the closed position (not when it is rising). Ensure your guests are aware of the gate operating process. Only process through a gate with Green Lights - Red Lights on the gate bar are a clear warning that you should not proceed.
Southwind Community Registered Vendor and Contractor Visitor Gate Access List 2024
Unrestricted Access List - Current as of 9.05.2025
High 4 Management
BAM - Laura Landsberger
Registered Permanent Visitors are not published but are normally associated with an Owner or the Owner's Address.
Restricted Access List (Links to Websites are Active)
Advanced Concrete Supply, Inc.
Arrow Exterminators
ASP Pools/America's Swimming Pool Company
Better Pools of Emerald Coast
Be Rooted Lawncare and Landscape
Cox Plant Maintenance
Davis Lawn Care - Brandon Davis
Dogwood Services Inc
Holloway Roofing Unlimited
Lemasters Lawn and Landscaping
Live Oak FiberMelinda Cleans & Things, LLC
Ultramarine Detailig LLC
Owners using one-time services for the Visitor Gate should expect to provide a Virtual Key or a One-time code, or the visitor will have to use the call box.
Notes:
1. Registered Access to Southwind, Sunset Beach, and Coach Homes is available by emailing the Property Owners or the Southwind Association Property Manager.
2. Vendors, including Contractors, may register through the Association Property Manager by emailing the Request and Full contact information (Name of the Business and Point of Contact, Address, Phone, and Email / Remarks, if any).
3. Owners may register Permanent Guests by using CellGate or referring them to the Association Manager(s) with Full contact information and their relationship.
SWPOA Register Vendors and Contractors List (Planned Link)